Shipping & returns

Domestic shipping

We can ship wine to any addresses in the Netherlands. All shipments within the Netherlands are handled by PostNL and costs EUR 8 regardless of the size of your shipment. 

International shipping

We can arrange international shipping of all wines to your choice of destination, worldwide unless you are an EU resident person without a VAT registration, you have not provided a VAT registration number during the order process and you are purchasing wine that is not subject to the VAT margin scheme.

The "VAT margin scheme" applies to some of our wines on the website, meaning that we will not be charging you VAT on the sale of that wine. Please don't hesitate to get in touch in case you have any questions. 

International shipping within the EU for wine not subject to the VAT margin scheme to be arranged by yourself

If you are an EU resident person, you are not VAT registered, have not provided a VAT number during the order process and want to purchase a wine that is not subject to the VAT margin-scheme, we kindly request you to please arrange your own shipping.

In such case you may wish to arrange your own shipping with one of the following companies that frequently pick up orders at All Wines:

https://www.fedex.com/en-nl/home.html

https://www.dhlexpress.nl/nl

https://www.ups.com/nl/en

In such case you will be responsible for contracting the shipping company yourself, for providing them with all the details of the shipment and for the payment of the cost of shipping. 

Of course you are also welcome to make your own arrangements with a shipping company of your choice in which case you will also be responsible for contracting the shipping company yourself, providing them with all the details of the shipment and you will be responsible for the payment of the cost of shipping. You can also visit Amsterdam to pick-up your wines yourself. In both cases we will be asking you to confirm that the goods have been picked up in Amsterdam.

We can arrange for your wines to be packed and ready for pick-up by the shipping company of your choice or yourself from a location in central Amsterdam that is open during office hours. In such cases we ask that you please coordinate the time of pick-up with us by sending an email to the following email address:

[email protected]

The "VAT margin scheme" applies to some of our wines on the website, meaning that we will not be charging you VAT on the sale of that wine. Please don't hesitate to get in touch in case you have any questions.  

Minimum orders

We have a minimum order level of EUR 250. 

Shipping rates

All shipments within the Netherlands are handled by PostNL and cost € 8,- regardless of the size of your shipment.

Returns

You may return unopened and undamaged products sold by All Wines B.V. within 14 days of delivery for a full refund. You can send your return request to [email protected]. By return email you will receive further return instructions. Shipment cost for returns are the responsibility of the customer.

Refunds will be processed within 30 days of receipt of returned product.

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